Quickly Resolving Concerns About Renewing Her Passport During Processing: I Successfully Obtained Permanent Residence Through the Family Class|Ms. I
Date Posted:May 30, 2026
Last Updated:August 28, 2026
By getting professional advice on each individual situation and unexpected issue, I was able to move forward without constantly second-guessing myself.
Visa Type / Immigration Category
Family Class
Occupation / Job Title
None
Visa Status Before Application
None
Residence at the Time of Application
Burnaby
Duration from Application to Visa Approval
15 months
Customer Comments and Testimonials
This case involved a client who chose to gain work experience overseas as an opportunity for a career change. She initially attempted to apply for permanent residence on her own, but found the application process challenging and ultimately asked us to represent her in her permanent residence application.
During the application process, it was necessary to ensure consistency between official Japanese documents that had already been issued under the name and details of her old passport and her newly renewed passport.
There was also a delay in receiving the medical examination instructions. Based on recent processing trends, we provided Ms. I with a realistic timeline and estimated timeframe, helping to ease her concerns and ultimately leading to the successful issuance of her permanent residence.
Why did you decide to move to Canada?
I had always wanted to experience living in Canada while supporting myself financially, as Canada was the destination of my first language study abroad experience.
Another reason I decided to move was that, when I was considering a career change in Japan, I felt that gaining international work experience would be a stronger career asset than continuing to increase the number of job changes I had within Japan.
Why did you decide to use Visa JP Canada’s services?
A friend had actually used Visa JP Canada’s services to apply for permanent residence, and seeing their experience gave me a sense of reassurance.
Initially, I was handling my Family Class PR application on my own. However, I found that the instructions provided by Immigration, Refugees and Citizenship Canada (IRCC) regarding the various documents could be interpreted in several different ways. Even if you understand English, I felt that there were limits to making the right decisions without specialized immigration knowledge. That is why I decided to seek professional assistance.
What was the most memorable part of the application and PR process?
During the application process, I needed to renew my passport. Since important Japanese documents, such as official certificates, had already been issued using my old passport number, I became very worried that the discrepancy between the old and new passport information might cause problems during processing.
However, when I consulted with my immigration consultant, Ms. Kaoru Yamashita, she confidently explained exactly how I should proceed and assured me that there would be no problem as long as I handled the situation correctly.
Being able to get professional advice on each individual unexpected situation allowed me to move forward without constantly second-guessing myself.
I was also concerned when the waiting period between submitting my application and receiving instructions for the medical examination became longer than it had been in someone I knew’s case. At that time, they provided me with an estimated timeframe based on recent, up-to-date cases. This allowed me to remain calm and wait for the result without being misled by outdated information.
How was your experience using Visa JP Canada’s services?
Thanks to the consultants and staff who responded even late at night, I was able to complete urgent procedures smoothly.
I was also extremely grateful that they were always proactive and attentive to details, even when I had not specifically asked about something. They consistently told me what I could do at each stage, allowing me to use my time effectively rather than simply waiting without knowing what to do next.
What are your hopes for your future life in Canada, and what message would you give to people planning to come to Canada?
Now that I have successfully obtained permanent residence, I would like to challenge myself in even more diverse work environments.
Until now, I sometimes felt like an outsider in the workplaces where I worked. Going forward, I want to fully embrace the fact that I am now, both in status and in reality, on an equal footing with others, and continue building my career from that position.
A visa or immigration application involves a person’s life. It requires time, money, and a great deal of effort.
For anyone considering coming to Canada, I hope you will keep in mind that entrusting the process to a professional can provide an additional layer of reassurance while still taking responsibility for your own application and decisions.
I also believe that actively working together with your consultant, rather than simply leaving everything to them, helps you better understand your own application. I encourage future applicants to approach the process with that mindset and take an active role in pursuing their goals.
As this was a Common-Law Partner application, there were a large number of documents to collect, which I imagine was quite challenging. However, Ms. I carefully organized and submitted all of the requested documents in a clear and well-structured manner. She also applied for an Open Work Permit herself, which becomes available once an inland Family Class permanent residence application has been received by IRCC, and successfully obtained it. Her application happened to coincide with a period when processing wait times were becoming longer, but she remained calm and patient throughout the process. In immigration applications, maintaining a mindset of “don’t rush” is extremely important. I believe Ms. I’s case is an excellent example of how applicants who remain patient and composed often ultimately reach the finish line successfully.
Immigration Consultant
Kaoru Yamashita
Born in Japan. After working for a major computer manufacturer, she participated in multiple international IT projects at PricewaterhouseCoopers. She immigrated to Canada in 2003 and completed the Immigration Consultant Program at the University of British Columbia, becoming a government-certified immigration consultant. She specializes in consulting for Japanese clients, covering short-term visas (such as work permits) and permanent residency applications (FSW, PNP, CEC, Family Class, etc.).